Privacy Policy

We are committed to protecting and respecting your privacy and safeguarding your personal data. This page explains what personal data we collect when you use our website, how we use it, and your rights under data protection law.

This policy only applies to our website. If you leave our site via a link to another provider, please note that we have no control over their policies, and you should check their privacy notice before using their site.

Who We Are

GlenTarras Bottling Company ("GlenTarras", "we", "our", "us") is the controller of this website and responsible for your personal data.

If you have any questions, please contact us using the details in the Contact Us section below.

What Is Personal Data?

Personal data means any information that identifies, or can be used to identify, a living individual.

How and Why We Collect Your Personal Data

The type of information we collect depends on how you use our website:

Website Visitors

We collect standard log files about browsing patterns (e.g. pages visited, time on site). This is statistical data and does not identify you personally.

Our hosting provider may collect your IP address and related device information (e.g. browser type, screen resolution, location). We do not control or access this information directly.

We use cookies to improve site functionality and user experience. Cookies alone do not identify you. You can block cookies through your browser settings, although this may affect functionality.

Analytics

We use Google Analytics to understand how visitors use our site. This may involve collecting your IP address, browser type, and language preferences. Google processes this data under its own privacy policy: Google Privacy Policy. You may opt out by installing the Google Analytics Opt-out Browser Add-on.

Contact Forms & Enquiries

If you use our "get in touch" form, we will store your message and contact details so we can respond. We may also retain this correspondence for record-keeping, training, or service improvement.

Mailing Lists

If you subscribe to our newsletter, we will collect your name and email address to send you updates about GlenTarras services and promotions. You can unsubscribe at any time using the link in our emails.

Sharing Your Personal Data

We only share your data in limited circumstances:

  • With service providers (e.g. IT hosting, marketing platforms) under strict contractual obligations.
  • Within our group companies, where relevant.
  • To comply with legal obligations.
  • To protect our rights, property, or safety, or that of others.
  • If GlenTarras is acquired or merged, your data may be transferred to the new owner under the same protections.

We use HubSpot to manage our newsletters. HubSpot may act as both a processor and controller of some of your data. See their policy here: HubSpot Privacy Policy.

International Transfers

Some of our service providers (such as HubSpot or Google) are located outside the UK and European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your data.

How Long We Keep Your Data

We only keep your personal data for as long as necessary for the purposes it was collected, or to meet legal requirements. For example:

  • Contact form enquiries: up to 12 months.
  • Mailing list subscriptions: until you unsubscribe.

Where We Store Your Data

Data collected through our website is stored on secure servers. We do not keep paper copies.

Your Rights

Under UK GDPR and (where applicable) EU GDPR, you have the following rights:

  • Right to be informed – about how your data is collected and used.
  • Right of access – to request a copy of the data we hold about you.
  • Right to rectification – to correct inaccurate or incomplete data.
  • Right to erasure – to request deletion of your data where no longer needed.
  • Right to restrict processing – to limit how your data is used.
  • Right to data portability – to obtain and reuse your data across different services.
  • Right to object – to certain processing, including direct marketing.
  • Rights in relation to automated decision-making and profiling.

To exercise any of these rights, please contact us (details below). We will respond within one month.

You also have the right to complain to the Information Commissioner's Office (ICO):

Changes to This Policy

Any changes we make to this notice will be posted on this page. If the change is significant, we will notify you directly.

Contact Us

Data Protection enquiries: dpo@GlenTarras.com

General enquiries: info@GlenTarras.com